Patient Experience & Digital Ambassador

As a Patient Experience & Digital Ambassador, you will assist the Centre with the following tasks:

• Provide directions and accompany patients if necessary, e.g. to the X-ray department, HPB building for medication collection.
• Assist elderly patients, patients with mobility issues, or need special attention, e.g. use of registration kiosks, blankets, drinks.
• Guide patients on the use of Health Buddy, NDCS Chatbot, answer post-visit surveys and provide feedback or compliments via QR code.

Requirement:

Successful applicants are required to:

• Commit 4 hours or more per week (Mon-Fri, 8.30am-12.30pm/1.30pm-5.30pm) for a minimum period of 3 months.
• Undergo various vaccinations before starting your volunteering duties.

Skills

Shifts