As a Patient Experience Ambassador (Volunteer), you will assist the Centre with the following tasks:

• Provide directions and accompany patients if necessary, e.g. to the X-ray department, HPB building for medication collection.
• Assist elderly patients, patients with mobility issues, or need special attention, e.g. use of registration kiosks, blankets, or getting refreshments.
• Guide patients on the use of Health Hub mobile app, answer post-visit surveys and provide feedback or compliments via QR code.
• Share your hobbies, interests, or skills (e.g. arts and crafts, knitting, drawing, music, etc.) with patients through engagement activities that help create a warm and positive environment.

Requirement:

Successful applicants are required to:

• Singapore Citizen or Singapore Permanent Resident (PR)
• Be friendly and enjoy meeting and interacting with people.
• Commit to volunteering regularly for a minimum period of 3 months.
• Be available to volunteer on weekdays between 8.30am and 5.30pm (the Centre is closed on weekends).
• Volunteer shifts are flexible and can be tailored based on the activity, with sessions typically lasting up to 4 hours.